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Monitoring Printers and Failover PrintEveryday, printers run out of supplies and problems such as paper jams stop machines. The questions are how do you find out when these things happen and what can you do to keep your print infrastructure running smoothly? Barr EOM monitors all of your printers for errors and provides immediate notifications when they occur. These errors include common issues such as low supplies, network problems, and paper jams. Monitoring your printers means that you will discover issues before they impact your organization. More importantly, Barr EOM can manage the documents waiting in your print queues. Instead of just alerting you of an issue, when Barr EOM detects potential problems with a printer, it can automatically redirect the print jobs to other printers or hold them in the queue until you decide what to do. |
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The Details
Barr EOM provides several failover printing options ranging from fully automated control to manually only intervention and a blend of both.
Manual Redirect
When a printer fails, documents are usually left sitting the print queue. If you are only using Windows Print Queues, someone has to purge the documents and the users have to start over and reprint everything. With Barr EOM, you can also select all of the print jobs already in the print queue and redirect them to another destination.
Destination Redirect
There will be times when you take a printer offline for firmware upgrades, routine maintenance, or other activity. There will also be times when a printer fails and it will take you several hours to fix the issues. In order to keep things running smoothly while you are fixing the printer, you can right-click on the printer in the EOM Console and choose Redirect. This feature gives you the ability to select an alternative printer and redirect all print jobs for a particular length of time. In addition, you can also select all of the print jobs already in the queue of the printer, and redirect them to another destination.
Failover Profiles
Printer errors are unpredictable and you probably have other things to do than to sit and wait for the next problem to happen. Since Barr EOM is constantly monitoring your print devices you can configure it to react immediately and without user intervention to redirect your critical print jobs to another device. The instructions for redirecting your output are handled by configuring your Error Handling conditions for each printer and creating Failover Profiles.
Conclusion
Barr EOM can help you monitor your printers for issues such as low supplies, network problems, and paper jams. It can also give you some powerful tools for managing the print workflow when these things happen. Barr EOM can also help your organization in dozens of other ways. Check out all of the Barr EOM Applications or Contact Us for additional information. We would love to hear from you.
Take five minutes to see how Barr EOM can monitor your organizations printers and give you three ways to redirect print.
